Shop FAQs
Here are frequently asked questions for shop.

FAQ DETAILS

Here are details about faqs

  • What is the commission value?

    15%

  • How is the commission calculated?

    The earning is calculated based on the net price after any potential discount.

  • What is the tax amount for a poster?

    The amount of tax included in the purchase depends on the buyer's location.

  • Do shipping costs affect the commission amount?

    Shipping costs of the poster are not included and do not affect the artist's amount commission.

  • Do I have to issue a VAT invoice?

    No. We want to make the whole process easier for you, which is why we generate a bulk monthly invoice for you and send it to you by e-mail.

  • When is the commission paid?

    The commission payable to the Artist is paid upon exceeding $100 in commissions, by the 10th of the following month in which the required threshold is reached.

    If the required threshold is not reached within 6 months from the date of the last sale, the Artist has the right to request a withdrawal of funds accumulated in the account (Pay After Refund date).

    Payment of your remuneration is made after the product customer's return date has passed.

  • Do I have to give you the copyright to the graphics?

    No. Based on our agreement, using your graphics on our platform is just licensing for using it. We don't have any rights to your intellectual property. 

  • How long do I have to wait for my artwork to publish on your website?

    Your designs will be processed by our system, so please be patient.  The posters with your graphics will be published on our website as soon as possible. It may take a maximum of up to 2 working days. Please check the account configuration instruction, as well as file requirements, before the upload.

  • Should the graphics meet specific requirements?

    Yes. We print posters in two sizes: 16”x20” and 20”x28”. More sizes are coming soon.

    • Minimum dimensions are: 5906 x 8858px, 300 DPI.
    • To expose the structure of carbon fiber in the artwork, please upload a PNG file.
    • The full print doesn’t require a PNG file- it could be JPG, JPEG.

    For JPG graphics that completely cover the sheet surface, we use a 1-inch margin on each side to create a frame effect.

  • What should be the theme of the graphics?

    We do not impose a graphic theme. We focus on a variety of work.

    Remember, we reserve the right to verify the works and their approval. If any of your images can not be published, we will notify you and explain the reason for rejection.

  • How many graphics can I upload?

    The number of graphics depends on you.

    Remember, graphics that differ only in colour are only allowed two variations. 

  • When will my works be available on the website?

    Your graphics will be processed by our system, so please be patient. The posters with your graphics will appear on our website as soon as possible, it may take a maximum of up to 2 working days.

  • How to check earnings for a sold poster with my artwork?

    DASHBOARD -> Recent Orders -> View Details

    In the "SELLER EARNING" section, you will find the following values:

    PRODUCT EARNINGThe final value of your earnings (calculated from the net price, after any discounts).

    SHIPPING CHARGE EARNING – Not applicable. We do not deduct shipping costs from your commission.

    TAX CHARGE EARNING (INCLUDED) – The amount of tax on the gross price, calculated from the product's original price (before any discounts are subtracted).

    TIP EARNING – Temporarily unavailable.

    TOTAL ORDER EARNING – The gross value of your commission.

    TOTAL EARNING REFUNDED – Costs associated with returning the product.